Merchant Salon Admin Guide

Overview

While customers book on H5, salon owners and front-desk staff work in GLIT’s beauty merchant PC admin. It covers store profile, service packages, appointments, order redeem, coupons, loyalty rules, consults and reviews — so the shop is not stuck juggling WeChat chats and paper diaries. This guide walks through the merchant-side workflow for partners evaluating the beauty booking stack.

Merchant demo: https://beauty-pc.e-glit.cn/beauty-pc/ · Customer H5: https://beauty-app.e-glit.cn/beauty-app/.

What Merchants Can Manage

• Store profile — Cover / banner photos, address, business hours, contact phone and keywords that affect customer discovery.
• Package catalog — Categories, group-buy price, list price, duration, session count, purchase limits, validity days and “booking required”.
• Purchase copy — Notices, guarantee text and package contents shown on the customer service detail page.
• Technicians — Staff profiles, skills and working years used when customers pick a preferred stylist.
• Bookings — Confirm, reject or reschedule; create proxy bookings for phone / walk-in guests.
• Orders — Online paid deals, in-store redeem and refund handling.
• Coupons & loyalty — Issue claimable coupons; configure earn rate, redeem rules and membership tiers.
• Consult & reviews — Reply to pre-visit questions; moderate customer ratings.
• Notifications — Unread alerts for new bookings, orders and messages on the home dashboard.

Daily Ops Flow (Step by Step)

1. Open the dashboard — Check pending bookings, in-service counts, today’s appointments and unread notifies.
2. Confirm new bookings — Accept or reject with a reason; keep the weekly board in sync with real chairs.
3. Handle phone guests — Create a proxy booking: pick service, technician, date and slot without asking the guest to install an app.
4. Redeem at the front desk — When the guest arrives, redeem the paid order or deduct a session from a multi-visit package.
5. Keep the catalog fresh — Update package prices, shelf status and banner images so the H5 shop page stays accurate.
6. Run a weekend campaign — Publish coupons before peak days; customers claim them on the store page before checkout.
7. Close the loop — Reply to consults and follow up on reviews that need a human answer.

Packages That Match Salon Reality

Beauty is not a pure retail cart. Packages can be single visits or session cards (for example a 5-visit facial). Merchants set session count, validity and whether an appointment is required before use. Those rules surface on the customer detail page — limits, notices and guarantee text — so fewer arguments happen at the counter.

The admin also supports quick entry links: shop info → packages → coupons → technicians → schedule → bookings → orders → consult → reviews → notify center, in the order front-desk teams actually work.

Why This Merchant UX Helps Operators

• One console for the day — Bookings, redeem and alerts sit on the same home view.
• Phone + app guests together — Proxy booking keeps walk-in and call-in demand on the shared calendar.
• Fewer price disputes — Package rules published to H5 match what staff redeem in admin.
• Marketing without extra tools — Coupons and loyalty stay inside the same merchant login.
• Same data as the customer app — Confirming a booking updates what guests see under My Bookings.

Try the Merchant Demo

Sign in at beauty-pc.e-glit.cn/beauty-pc with a demo merchant account from sales. Walk through dashboard → bookings → packages → coupons, then open the customer H5 to see the same store. WhatsApp +86 15732258037.

FAQ

What can salon staff do in the merchant PC admin?
Maintain shop profile and packages, manage technicians, confirm bookings, create walk-in appointments, redeem or refund orders, configure coupons and loyalty, and reply to consults.

Can merchants book for phone customers?
Yes. Use proxy / walk-in booking to lock a technician and time slot when someone calls.

Where can I try the merchant admin?
Open https://beauty-pc.e-glit.cn/beauty-pc/ and request a test account from GLIT sales.

How GLIT Electronic Technology Can Help

GLIT Electronic Technology, founded in 2012 and based in Shijiazhuang, China, delivers a beauty & hairdressing booking stack — customer H5 / app, merchant PC admin and shared backend — with Chinese / English UI and deployment support for international pilots.